Chao, Chieh Hsin
UX designer
Quack! I’m Guagua, an UX/ product designer with 5+ years of experience in fintech, e-commerce, and SaaS. Specialized in turning user insights into scalable and visually cohesive products.
Who's Guagua
Strong problem-solver with a collaborative mindset
Experienced in agile environments and sprint-based delivery
Enjoy storytelling through design and creating human-centered experiences
Skills
Design: UX Process → UI Design → Handoff
Tools: Figma, Photoshop, Illustrator, Jira
Highlighted Projects
OwlPay Wallet App — +42.7% txn vol, +41% onboarding speed
OwlPay Enterprise — Designed high-trust enterprise wallet UI
OwlTing Market — Improved site UX with GA4 insights
097 Branding — Led user research, built scalable design system
Language
Japanese (JLPT N2), English (Working proficiency)
hello world!