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OwlPay Wallet Pro Enterprise

A scalable and trustworthy crypto wallet for enterprise-grade operations

Building a low-friction workflows, transparent asset control, and flexible approval systems for secure, high-volume transactions.

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ROLE

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TIMELINE

2023 ~ Jan, 2024

TEAM

Front-end engineer, Back-end engineer , Quality assurance engineer

DELIVERABLES

Mockups
Prototypes
Usability test
Executive presentations
Asset production

Designing Beyond UI – Driving Process Improvements Across Teams

While building this crypto wallet platform, I also helped optimize team workflows to reduce friction and improve delivery speed across design, product, and engineering.
Redesigned the Design Review process to focus less on formal stakeholder alignment, and more on reducing communication loops with engineers
Deliverables included cleaner, developer-ready specs, pre-meeting documentation, and post-review checklists tailored for engineering timelines.
Introduced a new cross-functional product review checkpoint before development begins
  • Instead of waiting for QA post-development, designers and business teams now run a pre-dev product walkthrough with a focus on edge cases and exception states.
  • Delivered a product test doc alongside the final Figma handoff, outlining all demo and review scenarios engineers needed to build for—including non-happy paths.
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Background

One of the biggest risks for companies handling crypto is simple: once funds are sent, there’s no getting them back. With assets spread across wallets and multiple people involved, it’s easy for human error to slip in—especially without clear permissions or approval flows. To reduce that risk, we designed flexible withdrawal rules and a second layer of verification, giving finance teams more control and peace of mind over every transaction.

Our goal

  • Reduce the risk of sending funds to the wrong place with extra checks before transfers
  • Make roles and permissions crystal clear so every action is tracked and accountable
  • Help non-technical team members feel confident handling transactions with real-time clarity
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Without clear permissions and audit trails, it’s hard to know who’s handling the assets and whether they’re being used properly.

“I’m kinda worried the money’s not being used properly.“

Handling large transfers without clear checks or real-time feedback feels stressful and error-prone.

“Sending that much money to over a hundred accounts? I’m seriously scared I’ll mess something up.“
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Dashboard Redesign — Improving Clarity, Conversion, and Operational Efficiency

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Streamlined Onboarding: Getting Started Optimization
Objective
Increase conversion rate for self-serve enterprise users
Background
Most enterprise clients relied heavily on sales support to activate their accounts. However, this creates friction for organic visitors unfamiliar with the system.
Design Approach
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By redesigned the onboarding flow by placing a concise, visual step-by-step activation guide prominently at the top of the dashboard post-login. This made it easier for first-time users to self-navigate and activate their enterprise plans without human assistance.
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Real-Time Transaction Awareness: Status & Action Alerts
Objective
Help users act quickly on pending or abnormal transactions
Background
In financial dashboards, surfacing live updates on transaction status is critical. Without it, users may miss important tasks like approvals or compliance submissions, leading to delays or errors.
Design Approach
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  • Introduced a persistent side panel that highlights key pending actions: withdrawal approvals, incomplete Travel Rule forms, and flagged enterprise transactions.
  • Added real-time indicators with transaction counts based on status (e.g., pending, needs action), helping users stay on top of critical flows without needing to dig into subpages.

Designing Granular Access & Approval Controls for Safer Crypto Treasury Operations

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Asset rule configuration
Objective
Enable finance teams to clearly control asset movement and assign responsibility for each transaction.
Background
Crypto assets are difficult to recover once misused, making access control and approval flow critical in enterprise environments. With multiple assets, team members, and varying transaction amounts, companies need flexible tools to set clear boundaries on who can act, when, and how much — while minimizing operational risk.
Design Approach
By redesigned the onboarding flow by placing a concise, visual step-by-step activation guide prominently at the top of the dashboard post-login. This made it easier for first-time users to self-navigate and activate their enterprise plans without human assistance.

Designing a Scalable and User-Friendly Crypto Transaction Flow

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Prioritizes scalability and flexibility to accommodate ongoing changes seamlessly
Objective
Create a transaction experience that is both easy for non-crypto users to navigate and flexible enough for rapid integration with new business partners.
Background
The crypto space moves fast, and our product needed to support frequent partner integrations and new transaction types. At the same time, many users were unfamiliar with crypto, so we had to make the flow intuitive. Internally, the design also had to support fast engineering turnaround — ideally within 2–3 days per integration.
Design Approach
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  • Consistent layout structure across Buy, Sell, and Transfer flows
  • Component-level flexibility for inserting different payment methods or compliance steps
  • Engineering-ready structure enabled new partner integrations in just 2–3 days
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For usability: The transaction flow mimics the familiar e-commerce checkout pattern. All key steps — asset selection, form input, fee confirmation, and final review — are consolidated into a single page, reducing user anxiety and cognitive load, especially for crypto newcomers.

Activities and outputs